Payment Policy

Effective Date: 3/17/2025

Accepted Payment Methods

We strive to provide a seamless and secure shopping experience. To accommodate our customers, we accept the following payment methods:

Credit and Debit Cards: Visa, MasterCard, American Express, and other major credit and debit cards.
Digital Wallets: Apple Pay, Google Pay as well as Shop Pay .

Payment Processing

Authorization: Upon placing an order, your payment method will be authorized for the total purchase amount. This ensures funds are available and verifies your payment details.
Charging: Your payment method will be charged when your order is confirmed and ready for shipment.

Currency

All transactions are processed in USD for the US orders and CAD for Canadian orders. Prices displayed on our website include applicable taxes unless otherwise stated.

Security

We prioritize your security. Our store employs industry-standard encryption protocols to protect your payment information. We do not store complete credit card details on our servers.

Billing Information

Please ensure that your billing information matches the details associated with your payment method. Inconsistent information may cause delays in processing your order.

Failed or Declined Payments

If your payment is declined or fails to process:

Notification: You will receive an email informing you of the issue.
Resolution: Please contact your bank or payment provider to resolve the issue or use an alternative payment method.

Contact Us

For questions or concerns regarding payments, please contact our customer support team at contact@hamptonfaucets.com our via our contact page.

St Media LLC

4405 Jagger Dr NE, Rio Rancho, New Mexico, 87144, United States

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM MST (575)-286-1326 .

We strive to respond to your messages within 24 to 48 hours.