Order processing time:Orders are packaged and processed within 0-1 business days(excluding weekends and holidays) after payment has been confirmed. Cut of time is 5 PM Mountain standard time Monday to Friday for all orders to be shipped if not they will be shipped the very next day or Monday for a Friday night order. Once order are processed they are shipped the same day and can you expect your package within5-8business days for the US and Canada. You will receive a confirmation email with tracking information once your order has shipped.
Do you ship internationally? Currently, we only ship to Canada.
2. Returns & Refunds
What is your return policy? We accept returns within 30 days of delivery. Items must be unused and in original packaging. We do not charge a restocking fee.
How do I request a return? Email us at contact@hamptonfaucets.com with your order number and reason for return.
3. Product Information
Are your faucets lead-free? Yes, all our products meet safety and quality standards.
